Customer Testimonials

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Google Feb 29, 2024

The dealership is always professional and helpful with my service and my purchases. I trust then. Have bought cars from Reeves for over 45 years. Will continue to. My service advisor, Dustin Dalziel, is very responsive and always helpful and accommodating.

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DealerRater Feb 29, 2024

After my initial experience on an oil change, and then the follow up on the work to be done on the car I had to describe my experience with service manager to get things straightened out. Original technician did not follow up on a couple of the key items, but tire pressure engine, engine, light light on Little things like that on the follow up service manager expressed his concerns to the technician who initially did the job and straighten things out

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DealerRater Feb 28, 2024

The customer service is very attentive and accommodating. The wait times have been ideal. I couldn't be happier with Amanda Acevedo (Mandi). She's been great.

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DealerRater Feb 28, 2024

We had a positive experience and didn’t have to haggle back and forth to get a fair price.

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DealerRater Feb 27, 2024

I asked dustin to please have the mechanic check for the plugfor the sunroof drain in which he started to argue with me about why would there be plug there. Instead of asking the mechanics about it he ignored me and never had it checked because "he was too busy" eventhough it was one of the main reasons for me bringing the car in besides me oil change. When having body work checked he initally told me I had 3 dents after checking it under the lights. when I brought in the car for bodywork and iasked about the 3 ...

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DealerRater Feb 27, 2024

Outstanding Dustin was polite during the process patient and understanding the needs of the customer. Excellent customer service.

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DealerRater Feb 26, 2024

A wonderful experience with Nour! She was patient and kind and really worked diligently to assure I received the best price for my vehicle!

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DealerRater Feb 26, 2024

Mandi was very responsive, she was knowledgeable, very efficient and she was pleasant and personable. She made getting the maintenance completed on my car simple and easy.

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DealerRater Feb 25, 2024

The entire process was efficient, & seamless The team did a great job Love my new car

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Google Feb 25, 2024

Goodservice

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DealerRater Feb 23, 2024

My sales consultant was persistent and friendly. We hit a few snags, one mine, one his, but we laughed about it and got the deal done! Thanks Preston!

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Google Feb 21, 2024

Pleasant, knowledgeable, professional assistance. Easy to make an appointment.

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DealerRater Feb 19, 2024

Great staff & welcoming & explains & answers all questions/concerns Also excellent facilities and good coffee

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DealerRater Feb 18, 2024

Friendly, knowledgeable, and helpful I was pleased that Noah was so helpful and considerate. Considering it was a Saturday morning, the experience was pleasant.

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DealerRater Feb 18, 2024

Excellent. Everyone I talked to was cordial, nice, and very knowledgeable. They were very competent in the areas I was needing their service.

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Google Feb 18, 2024

I would highly recommend this dealership for anyone out there that is passionate about this brand. Because let me tell you. They are extremely passionate about the people and the following. They are beyond generous when comes to trade appraisals and have the most qualified and educated professional salesmen in the industry. VDubBugz is the best and so was the front desk all the way up to the higher management. THANK YOU THANK YOU THNAK YOU!

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DealerRater Feb 16, 2024

Prompt service! Work done quickly, while I waited. Waited on my vehicle in the service waiting area, very comfortable.

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DealerRater Feb 16, 2024

The repair took longer than expected. I was originally told 2 hours and it ended up taking 6. Other than that, your staff was very welcoming, knowledgeable and helpful. The communication was also very good. I will for sure be retiring for future service Thank you!

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DealerRater Feb 16, 2024

Did a very good and professional job. Thorough work by technician and documented status with video recording

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Google Feb 16, 2024

My service advisor is great, and I am pleased with the service I received.

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DealerRater Feb 15, 2024

A very friendly experience. Dustin is friendly and efficient. The service provided was great! My favorite VW service place.

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Google Feb 15, 2024

Amazing service!! Helpful and communicative staff that made the process fast and convenient. Could not be more pleased!

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DealerRater Feb 14, 2024

Nour was amazing! She worked with us to get the best deal possible and got me into my first car at a great deal. She was so helpful and I really appreciated it.

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DealerRater Feb 14, 2024

Very smooth and kind of fast Fred explain everything. Answered all my questions. Happy with my purchase.

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DealerRater Feb 14, 2024

Everything was so simple, quick, smooth and very friendly at every moment. Very happy with their service.

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DealerRater Feb 14, 2024

I will always recommend VW of North Tampa, great people and excellent service. From driving in on the service drive to handing back keys Dustin was always smiling and most of all gives advise on what to do to maintain my vehicle in good condition.

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DealerRater Feb 13, 2024

Gio is the man. Few weeks in the job, made the experience exceptional. Great customer service.

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DealerRater Feb 12, 2024

Fast and efficient service. No hustle with the coupon I brought it. Wait time was reasonable and was able to continue with the rest of my plans for the day without wasting an entire day on an oil change thx

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DealerRater Feb 12, 2024

They have gone above and beyond to help solve my issues with the car They won't be on my expectations

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Google Feb 12, 2024

Darryl was very professional and courteous. He is good natured and fun... had some fun getting my significant other and Darryl (2 good sized men) in the "sunshine yellow" convertible VW beetle for a test drive. A good buying experience. Thank you!

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Google Feb 12, 2024

They did a great job on my car, and kept me updated on all the progress. Also made sure everything was covered on my warranty.

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DealerRater Feb 11, 2024

Friendly, efficient Everyone was very friendly efficient and honest I was in and out in a timely fashion

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DealerRater Feb 11, 2024

My salesman Nick was great. I will make sure all of my future VW purchases come from this dealership. Great team !

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Google Feb 9, 2024

everyone is so friendly and helpful

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DealerRater Feb 9, 2024

Great help and patience with me. Made me feel welcomed and worked hard to ensure I left with a vehicle that best suited me. Can’t thank Nora and everyone else enough for taking care of me.

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DealerRater Feb 8, 2024

easy scheduling, nice evaluation narrated video, great service tech and rep, in and out in a few hours, nice emailed report summary.

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DealerRater Feb 8, 2024

The environment is welcoming ! People are very nice and helpful. Amanda was great at answering questions!

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Google Feb 8, 2024

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Google Feb 8, 2024

Kevin the service manager took ownership and got everything completed for me with ease.

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DealerRater Feb 7, 2024

Noah was exceptional. Knowledgeable, and understanding. Very personable and worked to get me the answers that I needed.

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Google Feb 7, 2024

great customer services

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Google Feb 7, 2024

Nour was very helpful in getting me what I needed. Thanks Nour!

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DealerRater Feb 6, 2024

Everyone was attentive and friendly. I was provided multiple vehicle options to choose from and Darryl made a point to ensure it had all the features I wanted.

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Google Feb 6, 2024

The experience was really good with staff members being very kind and helpful.

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DealerRater Feb 4, 2024

The sales associate was patient and not pushy. They were kind and organized through the process.

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DealerRater Feb 4, 2024

All aspects of service facilities are very good. Ease of setting appointments, personnel, customer lounge, service staff and technicians are all at or beyond expectations. Pricing seems a bit aggressive, but presently willing to pay the perceived premium for quality service.

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Google Feb 4, 2024

Awesome experience from start to finish

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Google Feb 3, 2024

Everything was great!

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DealerRater Feb 2, 2024

Extremely helpful!! Appreciate all the time he took explaining everything to me. Would love to work with Josh again.

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DealerRater Feb 2, 2024

Ryan was really easy to deal with and made purchasing the car an easy process.

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Google Feb 2, 2024

Amanda was extremely helpful and kind !

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DealerRater Feb 2, 2024

Mandi Acevedo was very nice and the service was very helpful and my concerns disappeared

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DealerRater Feb 2, 2024

I love this dealership! I drive from Palm Harbor to go to it. I trust the team there and everyone is so Nice...I think Josh and Dustin both helped me both above and beyond...I was not able to get a car wash cause it would have to wait another 30min..:(

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Google Feb 1, 2024

Very helpful over the phone

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DealerRater Feb 1, 2024

Nick did a great job selling me the Lexus UX250h. He listened to my needs and sold me on the car.

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DealerRater Jan 31, 2024

I am always pleased with the courtesy and service I receive Josh is a great representative for Volkswagen of North Tampa.

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DealerRater Jan 31, 2024

I would rate Dustin 5 he was very helpful with my problem. We found the problem with the back hach.

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DealerRater Jan 31, 2024

This establishment handled my car with care and offered fast friendly services. My overall experience was positive.

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DealerRater Jan 31, 2024

Mandi kept me informed at all times on the status of my vehicle. Repairs were covered by the warranty and very easy to get repairs done.

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DealerRater Jan 31, 2024

Excellent car service. Friendly and knowledgeable staff made the experience smooth. Highly satisfied with their expertise and customer service.

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DealerRater Jan 30, 2024

my advisor. This time was fantastic. He let me know time frames and helped me to get a loaner car. My experience in the past with this dealership is that sometimes you don't get an update, you have to call and ask. Overall, I'm satisfied, I know that going to the dealer cost a little more, but the prices are pretty high.

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DealerRater Jan 30, 2024

Michael Mahoney (-5) dismissed my complaint that the inner CVC joint on the axle was bad; yet the axle was replaced to fix the problem. Noah (5) took over and he was very responsive and courteous. Michael Mahoney apparently has never worked on cars, yet he seemed to think he was an expert. I'm no expert mechanic, but I was able to replace the water pump and timing belt on my wife's 2014 TDI Passat. It still runs great. Someone need to fire that idiot (Michael Mahoney)!

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DealerRater Jan 30, 2024

Very friendly staff. Had a great selection. But the process took way too long. Too many people were involved. And each step took way too long. I was at the dealership for over 4 hours.

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DealerRater Jan 30, 2024

very good. nick was great a a a a a a a a a a a a a

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DealerRater Jan 29, 2024

Experience was great Enjoyed the service and the experience with the advisor, overall a great experience

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DealerRater Jan 29, 2024

Fast service and the deal went exactly as was explained by phone prior to my visit. They had me in and out of the dealership under a couple of hours. Ryan was an excellent salesman.

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DealerRater Jan 29, 2024

Have always had a good experience here. We live in wesley chapel but come down here for all work.

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DealerRater Jan 28, 2024

Fast service Fast service. Needed my android auto checked for updates but machine wasn't working. Unfortunately need to go back but the rest of my service was done well

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DealerRater Jan 26, 2024

The dealer was a wonderful environment and they worked very fast paced to keep me informed.

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DealerRater Jan 25, 2024

Very attentive. Listen to what I needed and show me options ?? Caring, patient helpful

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DealerRater Jan 25, 2024

My battery was ridiculously expensive but Dustin was terrific as always I will be back

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DealerRater Jan 25, 2024

Best Dealership experience I have had in North America. The customer service has always been top since our first day at the dealership in 2016. My experience with Toni (a former service associate) was exceptional; even after we moved to Orlando and Tallahassee, My wife and I would drive down to Tampa to get our cars serviced under her watch for several years until she moved on. Dustin has been great to deal and does his best to answer my very random questions.

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DealerRater Jan 24, 2024

Exceptional service & communication. Ken & Mandi have been extremely helpful. They are both very personable and considerate. I would highly recommend this dealership to all of my friends & family.

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DealerRater Jan 24, 2024

Awesome dealership ! Very nice staff, Fredy , Connor, & the sales manager also Very professional, polite, & not pushy. Highly recommend Volkswagen of North Tampa for any car deals new or used.

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DealerRater Jan 23, 2024

Brian was swift, professional and filed our paperwork without any hassle and it was immediate. He further sent us a nice video walkthrough of the car before we drove all the way to Tampa to verify that everything was ready to go. Very courteous, motivated and enthusiastic to help his customers out and ensures awesome quality service.

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DealerRater Jan 22, 2024

It was a good experience. Dustin and Tristan were great I don't know what else to say but that I had good experience and the service team was great

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DealerRater Jan 21, 2024

Mandi in the service department is excellent. The tech WilL was also very helpful . Why 15 words?

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DealerRater Jan 21, 2024

Great service center! Always a pleasure! Every time we visit it is always a great experience!

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Google Jan 20, 2024

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DealerRater Jan 19, 2024

Thank you North Tampa Volkswagon for taking care of my vehicle in a timely matter.

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DealerRater Jan 19, 2024

Todo bien me trataron bien todo perfecto y rapido me explicaron todo detallada mente gracias !

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DealerRater Jan 19, 2024

Had to bring my car in because a tech there had damaged the oil pan screw. Not sure why it wasn’t fixed when the tech damaged it during my last oil change

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DealerRater Jan 19, 2024

I got the deal I wanted on the truck I wanted . Service was fast friendly and no problems.

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Facebook Jan 17, 2024

The ability to meet your needs financially and in the exact vehicle with all your desires. Thank you Nicolas for the help 🙏 Go Dolphins & Cowboys 🔥🔥🏈🏈💯

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DealerRater Jan 15, 2024

I had a great experience. The person who helped me let me know everything that was going on

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DealerRater Jan 14, 2024

Nour was fantastic, she worked with me to find the perfect car and helped create options that fit my price range. I had just come from a Toyota dealership, and the level of service and transparency was a night and day difference. There was no pushing me into a sale or meeting with four different sales managers, yet I still left with a great vehicle.

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DealerRater Jan 13, 2024

The service is wonderful in have the best customer service in the town keep going

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DealerRater Jan 11, 2024

Great staff members, clean and organized, willing to help in any way!! My accolades to all!!

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Google Jan 9, 2024

The best experience ever!!!

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Google Jan 9, 2024

Excellent customer service & knowledge.

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DealerRater Jan 8, 2024

Kept me updated and notified me when vehicle was ready. Courtesy car was clean and full of gas.

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Google Jan 7, 2024

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Google Jan 4, 2024

Amazing service!

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DealerRater Jan 2, 2024

Josh Anderson was great he got my SUV in and out in a timely manner.

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DealerRater Jan 2, 2024

Mandy was great, although still waiting for my refund. They explained all the process and why the tire rotation wasn’t done.

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Facebook Jan 2, 2024

Exceptional customer service

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Google Jan 1, 2024

My service experience at Volkswagen was great. It was my second time in the store. Every employee is very welcoming, and Mandi was especially efficient in assisting me.

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DealerRater Jan 1, 2024

Extremely professional, and honest, shows you exactly what’s going on so you can see it firsthand. Utilizes all the technology to send you a video of everything. Do you have any issues they take care of it on the spot. Don’t go to any other Volkswagen dealer

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DealerRater Dec 31, 2023

Ryan was so helpful while purchasing our new Atlas. The whole dealership made the process so easy.

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DealerRater Dec 31, 2023

They went above and beyond to make sure that I was completely satisfied with my car purchase. Everyone was extremely friendly and courteous. I felt valued as a new customer.

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