Customer Testimonials
Ms. Perez was very helpful, professional and recommended repairs that were needed. Great job and effort.
Amazing experience! Excellent customer service they went above and beyond and I traveled all the way from Kissimmee fl to get my vehicle and they stayed open just so I can do my paperwork and leave in my car that day I recommend anyone to this dealership they were all amazing
I had a great experience because of Giovanny and Amanda. The truck is beautiful and runs great.
They will treat you with respect and not pressure you like other dealerships I recently visited.
Just bought a vw Tiguan, Henry took care of me and helped me find the best option for my trade and found me a great deal. This is my first VW and im loving it.
(Translated by Google) Very grateful for your attention, transparency and quality of work. They are excellent at what they do...if they come to VW they will not only be clients but also family Henry Rosales thank you for your support and transparency blessings my friend (Original) Muy agradecido con sus atenciones transparencia y calidad de trabajo. Son excelentes en lo que hacen...si vienen a VW no solo serán clientes sino que también serán como familia Henry Rosales gracias por tu apoyo y transparencia bendiciones amigo
Highly recommend VW of North Tampa service department. Dustin Dalziel is phenomenal. Fantastic service and customer service. Very impressed.
they were awesome patient helpful!
Daniel P. the sales Manager was very professional, friendly and the Most Important very truthful when it comes to price, No lies No jokes He did AMAZINGGG!!! helping me out with my trade in Thank you! a lot Dan Every single Manager should be like him with those work ethic’s very Happy with my New Car!!! Now I hope when I come back to trade in my car in a few years you’ll be there!!!! PS: Now can you please make sure the headquarters of this location know about his work performances and how he take cares his ...
Rodney Brown Sales person and Daniel Petrov manager of VW North Tampa were the two people that really helped me out in getting the best deal on my id4. I would personally thank Rodney Brown for his best customer service i will remember him. I These were the best sales person and manager i ever met.Both of them were really friendly and gave me good advices on taking good care of my i4.The best thing i liked about these two was they called me after a week asking about my id4,asking how was it going and also ...
Dustin was an absolute pleasure to work with getting work done on my Audi. He was exceptional in answering my questions, keeping me updated, and just being friendly. He is an asset to the team at Volkswagen. He needs a raise.
Such an wonderful experience from start to finish. From first conversation with Christina getting me connected to the right car and sales department to Gabby taking amazing care of us. They helped me out of a lease and into a beautiful car that I was able To finance based on the budget I gave them! The used car I got looked brand new when I went back to pick it up. They kept me updated daily with all that was going on and the care they have for us was wonderful!! Thank you to all that helped us throughout this ...
Dropped in with no appointment after having problems with my battery. It was Labor Day and didn't know to expect. Greeted by Dustin D. who signed me in and took the car for testing. Wait wasn't long and everything was resolved.
I got a beautiful 2017 chevy Trax. It was my first time purchasing a car of my own so I was nervous and didn't really know what to expect. They made the process painless and were patient with my while I got my insurance situated. Henry was super kind and cool. I was able to drive off the lot with my new car the same day! Thank you VW of north tampa. ❤
I bought a beautiful 2017 chevy Trax for this dealership. This was my first time purchasing a car of my own so I was super nervous and didn't know what to expect at first. When I got there the facility was gorgeous. And the staff was super kind and helpful. Henry (my sales rep) as cool and patient he made the process easy and simple. I was in and out in less that 2 hours. I got everything I wanted and more all withing my budget. I enjoyed my experience and I'm loving Tessa (that what I've named the ...
I bought a beautiful 2017 chevy Trax for this dealership. This was my first time purchasing a car of my own so I was super nervous and didn't know what to expect at first. When I got there the facility was gorgeous. And the staff was super kind and helpful. Henry (my sales rep) as cool and patient he made the process easy and simple. I was in and out in less that 2 hours. I got everything I wanted and more all withing my budget. I enjoyed my experience and I'm loving Tessa (that what I've named the ...
Great service, timely response, and thorough attention to details
One of the best car buying experiences I have had. I stopped by unannounced on Labor Day and Chase and Rene assisted me. They were both excellent with their customer service and was very up front and to the point which made the process very easy. I told them what I needed to make the deal happend and I walked away with a new to me Ford Explorer ST. I have nothing but great things to say about my experience at Volkswagen of North Tampa and would recommend anyone looking for a vehicle to give them a chance if they ...
Excellent service by all departments especially Mr. Alvarez. Efficient from start to finish!
AAA+ service and experience in buying my new 2022 VW Tiguan. From the initial contact through pickup, the team did a fantastic job, they were informative, and they provided a very competitive first offer asking price. They worked with me on getting the most for my trade-in and they even saved me some additional money as we closed. Shout out to Gio and Daniel. Job Well Done!
Very nice people. Great deal.
Henry was great to work with. Very nice people. I love my new Jeep.
Si es altamente recomendable excelente atención al cliente muy amigable personal sumamente profesional yo si lo recomiendo
Walter was a pleasure to work with and made the transaction easy. He was responsive, answered texts on his day off, and even helped us surprise our son with his car. He went above and beyond. We are very appreciative and my son couldn’t be happier with the surprise purchase! Thank you, Walter!
Dustin is amazing. ALWAYS GO TO DUSTIN. He will make sure you are taken care of. No bs no nothing. He’s the only one I will use for my service appts.
Everyone was very friendly and worked with me to get me into a new car when my previous lease ended. Clarissa was excellent and made sure to follow up even to make sure I was happy with my purchase. And Gabby was also great. Thank you, all!
Excellent Sales Manager, Salesperson and Finance Managers. Listen to what you want to purchase and will try to fit your budget. No high pressure sales. Thank you Daniel and Gabby.
Absolutely everyone that helped me buy my new Jetta we're excellent, they went above and beyond to make the process as simple as possible while answering all my questions!
Very kind and supportive dealership. I recently bought my new Volkswagen Atlas R line premium from here. Gabriela was my sales person. She is very kind and helping.
Henry was awesome, great price and great customer service. Will definitely recommend this dealership for anyone looking for awesome customer service.
I bought my first VW here in 2019, and just traded my Atlas in for a Atlas cross sport in 2022. Both experiences Clarissa went above and beyond to make sure all my questions were answered and that my needs were met. The process is always seamless, everyone here from the sales individuals, finance team members and the leadership team are so friendly and not pushy. Highly recommend!
Our experience was amazing. Everyone was attentive and prompt. Even having my 3 kids they made us feel comfortable and in no rush to serve. Jared was very detailed in explaining us everything and walking with us on all our options. We are pleased with our selection and very informed on everything. Thank you Jared and VW North Tampa! We’ll be back soon for our next acquisition 🤍☺️
They helped resolve an issue with the current vehicle we had, an helped us find a solution to an upcoming mileage problem with a lease we had. All while keeping us within a price range we were comfortable with.
I have used Reeves VW before they changed owners to Morgan. I would say the the level of service in sales and finance was above and beyond excellent. I have traded in three VW and purchased 5 cars from this dealership and I would not buy from any other in the Tampa area. They are fair, trustworthy and professional in every way.
Purchased a used car here. Sales Rep, Ryan, was very friendly and knowledgeable. The process was quick and easy. Would recommend checking this place out if you're in the market for a new or used car!
Ask for Gio! Bought my Tiguan there this morning and it was so fast and easy. Loving my car so much.
This dealership is absolutely amazing. Everyone makes you feel at home and welcome. The manager even came out to say hello!! If your looking for an honest and transparent dealership this is the place to go. Gio is absolutely incredible and can’t thank him enough. The entire team helps make the experience one that is not stressful. If I could give above the max stars I would. Thank you all from the bottom of my heart! Appreciate you working with me. Gio is the best!!! And thank you Otis…you were amazing as well.
Throughout the years I have purchased many vehicles from dealerships, and I can easily say that I had my very best experience at VW of North Tampa. I went in looking to buyout my VW Jetta lease, and the process from start to finish was smooth and non-challenging. My sales rep Nick Alvarez was nothing less than cordial. He maintained a level of professionalism and courtesy to be admired. I appreciate the folks at VW of North Tampa and thank you for helping me complete this process. Thank you all for providing excellent service and knowing how to treat a ...
I bought my 3rd car from Rodney and Christina. They were great as always. The deal they gave me was scary good.
Had a wonderful car buying experience with Henry Rosales! Him and his manager Daniel, worked hard to get me to the payment I was comfortable with. Ron the finance manager was wonderful as well. Hands down the best experience I’ve ever had. I couldn’t recommend them enough.
Had a wonderful car buying experience with Henry Rosales! Him and his manager Daniel, worked hard to get me to the payment I was comfortable with. Ron the finance manager was wonderful as well. Hands down the best experience I’ve ever had. I couldn’t recommend them enough.
What a great experience. Our sales rep Henry Rosales was the best! He listened to our needs and helped us get into the car we wanted and at the price we wanted. He did not try to upsell us or push us into anything we didn’t need/want. I would 100% buy another car from Henry. Also our finance manager Ron was awesome too! Helped us get the extended coverage we wanted. All in all it was a great experience.
I had the best experience working with Service advisor, Luis Carmona. Loved the positivity and the ease of servicing my Tiguan here. Nothing but nice things to say about the entire service experience I had at VW of North Tampa. Thank you!
Well run, clean and provide great service! My advisor was very knowledgeable and ensuring my GTI received optimal service!
The dealership was very welcoming and courteous when it came to exhibiting hospitality to me, kudos!
Outstanding service!! Staff were very welcoming and knowledgeable. Very clean waiting room. Receiving a video about the things that they were doing to my car was amazing! Thanks for everything VW!!
Great service. The dealership is very patient and helping. And I love my car! Thank you!
Excellent and honest communication and service. I will continue to bring my car into this VW dealer. Thank you!!
Service advisor was great! I came late to pick up my car and he stayed to make sure I was able to get it
Everyone was very approachable and made the experience enjoyable. Very accommodating and made sure everyone was happy by the end. Chase was a fantastic salesman. Will be back for sure!
Dealership looks welcoming and service advisor was very transparent explaining the services that the car needed based on mileage.
Seriously so much better of service then visits prior. So fast and efficient! Thank you!
Updated 7/29/2022: Accompanied my brother in law with his purchase of an ID.4 form VW of North Tampa and everything went as smooth as silk! Great crew with Nick, Sondra (their manager - sorry forgot your name), and even Otis in finance! Great transaction and went as expected. No surprised or B.S. - Highly recommended. 9/2021: I bought one of and have both of my ID.4s serviced at VW of North Tampa. Experiences thus far have been excellent. I would not hesitate to recommend VW of North Tampa Service or Sales.
Followed through on part warranty that needed to be fixed. No hassle and made our visit pleasant. We will return for future service needs at this location.
Service was great, as usual, its a pleasure to walk into a place with such consistent level of service! Keep it up!.
My advisor Joe was absolutely the best. He was attentive and always updating me. Appreciate his service and will request him for all future needs.
They kept me informed and texted videos and explanations. The worked seemed to go very fast.
Very satisfied with the service done to my car! Michael was very helpful and the pricing couldn’t be better. Thank you!
So far have not had a bad experience here. Dustin handles all my concerns promptly and with care.
Joe was excellent, provided amazing shuttle service, on time and very professional. Definitely will use again.
Joe Diaz was excellent to deal with. We were in and out in a minimum amount of time. Even had a small recall taken care of to boot.
One of my best car buying experiences, Rodney brown is awesome!!! 10/10 will buy again
I appreciated that my service consultant did not pressure me and was honest with me.
Joe in the service department was exceptional. All of my issues were taken care of.
Kept me informed when working on my car. Luis was great. Have all my upkeep done here.
The service assistant (Luis Carmona) was very friendly and helpful, I felt like he was honest with me, which i appreciated.
Salesman was great and GM was great. Detailing on the car was not as good as i would expect.
I always feel very taken care of when I'm here! Everyone is so nice and inviting.
I worked with Jared yesterday trying to get me into a Tiguan. He was fantastic and very helpful. Love my new Tiguan!
Nour is amazing! Best customer service I’ve had in a car dealership. Great management!!!
Great experience! Jared was stellar as my sales representative! If you are looking for a VW, find him at North Tampa Volkswagen- you'll be happy with your choice.
This is my second VW Tiquan - great vehicle! Jared, my salesperson, was the best! Thank you for the great attention & making a decision easy. If you want a great North Tampa VW rep- find Jared and allow him to place you in the right car with a great deal. *the entire team that I also dealt with was just as professional - thank you all!
Jared was as great a salesman as I have ever had. Made the whole car purchasing experience wonderful. That's not something I don't think I've ever said before. I am so happy with my new Taos. I would recommend Volkswagen of North Tampa and Jared to all my family and friends.
Wonderful experience from inquiry to actual purchase of my vehicle. Both Clarissa and Henry are extremely helpful and aim to please. Most definitely recommend to anyone looking for their next purchase.
The Purchase of the my 2022 Tiguan RLine went smoothly and everyone stayed late to finalize the sale . So Thankful . Chase Johns was awsome and easy and I would defineily recommend him . Thank you so much
Great service and helpful service Luis Carmona was great. He answered all my questions and took good care of me.
Great service!! Will return for all me Maintenance and Possibly purchase a new car! Thanks North Tampa
Henry did a wonderful job and even came in on his day off to take care of us. The only downside was we had to wait over two hours for the finance department to be available when we had a schedule appointment.
I needed something done to my car Your staff is amazing and under 10mins I had my car back ready to go. Thank you keep up the good work.
Our salesperson was wonderful (Gabby) She worked with us on pricing and was extremely helpful answering all our questions. The gentleman who helped us with financing was also wonderful. Very efficient. The manager was a bit less satisfactory. He gave us a lackluster offer for our trade which was in excellent condition. We went on to buy the car we were looking at and only after signing all the papers noticed that the car did not have floor mats. No big deal, most dealers would be willing to buy the $100 floor mats after a $20,000 deal but the manager had other ...
Staff is very friendly, quick service and the car wash/vacuum was much appreciated! I also really appreciate the option to text. I worked with Michael Mahoney this time and Chris Arfsten last time - both have been so great!
What a great set of pros to help us get into our newest vehicle. Christina, Gabby and Otis were top notch and made this typically stressful process so nice. This was easily my best car buying experience to date!
I received quick and easy access to get scheduled with Joseph, who is a professional customer oriented service advisor. I would recommend him to others.
Luis was helpful and informative. He made my visit pleasurable. I am used to being upsold on service but I was happy at the comprehensive look at upcoming needed service.
Amazing service. Great salesman. Henry was patient and flexible with us. Everyone around the dealership was amazing as well!
Our salesman was very informative on the vehicles we were interested in. Great, professional service!!
Luis is the best. Even though it was a surprise that my warranty wouldn't cover what I needed to replace, he helped me make it happen!
Great service! The quote given was the price at the end of the service! Well done.
Worked with us regarding price, fair allowance for trade-in, no waiting time, efficient service.
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