Customer Testimonials
Very pleasant experience... Mike Mahoney was great to deal with the service was quick and I was very appreciative of the video detailing what was done.... I was surprised that they vacuumed out the car as part of the free car wash!
everything excellent, manager, finance person, and sales representative are very courteous, very polite. and excellent human being. They are awesome. sales rep name is not in the sales dept.
My Salesman Nick Alvarez was great and on top of everything I asked. This car was for my sons 16 birthday and before I drove 1 1/2 hours to see the car in person Nick took photos of every blemish the vehicle had.so we would not be surprised. Very professional and transparent. Paperwork was fast and easy thanks to the finance manager.
It was a great buying experience. Great, wonderful, good, now is that enough words to get to 15?
My experience was amazing! Everyone was so nice and helpful! There was no pressure to buy. We went not even thinking we were going to walk out with a car but they were so incredible, we couldn't pass it up!
Manager, Sales representative and Finance representative were excellent and courteous persons, they are treating the customer as a family member, vey plain and simple explanation of everything no hidden things in that dealership. Finance man help the customer to take the decision about the monthly payment which fit in customer budget with a multiple choice. They are awesome. I will recommend all my family and friend to must go there first if need a car. Thank you everyone.
It was great experience from start to finish. The staff was wonderful, friendly and knowledgeable.
Excellent no pressure good experience sales and sales manager very courteous and helpfull very satisfied
Appointment was 30 min before closing but still completed oil change timely. Courteous service. No complaints.
Everyone was so helpful during our car purchase experience. Great customer service and good value on the used car we bought for our daughter.
Nice place, everyone very friendly. Clean place. Inventory was nice to see for a change
Worth the drive! Got exactly what I wanted. Very nice manager. Finance guy was great to work with as well!
Overall, an absolute great experience. Not your typical trip to the dealership when you go through VW of North Tampa. Clarissa worked with me over the course of 3 weeks to get me exactly what I wanted, at the price range I needed. I will 100% go back to VW of North Tampa in the future.
First service of our new vehicle purchased there and the service provided meet all our expectations.
Excellent customer service? friendly, kind super knowledgeable In all areas. On time and quick service
They were all very helpful and supportive throughout the process. Made the experience less stressful in this market.
Danilo Eugenio Pichardo Moreta Was great !! Very respectful great with communication and did everything in a timely manner.
Researched several VW in the area and visited a few. Started the process online and they were prepared and efficient in making my experience a great one! Thanks
Joseph was wonderful! Very respectful and helpful explaining the details of my service. Also, love the car wash benefit!
Fabulous and timely service. Easy to obtain an appointment. My service rep, Danny was very efficient and courteous. Great rep for dealership Thank you ☺️
Wow! What an amazing team. Everyone was so kind and helpful. I love my new Jetta and couldn’t be happier. You really feel like family. Thank you!
Nour was a very kind lady. Process was very good until I had to wait over an hour to see finance. The finance gentleman was very nice.
Had to follow up on status of vehicle. Never had to do that with Reeves.
My wife and I located a specific vehicle we were looking for and made the drive from Orlando to Tampa to check it out. I will add to these other positive reviews by saying this was one of the best car buying experiences that we have ever had. From the moment we connected with VW of North Tampa via the internet and then by phone with Gio we experienced friendly, helpful people to help us determine if the car we saw online was the car for us. We greatly appreciated our Sales Consultant, Nour, and her friendly, knowledgeable manner and ...
Highly qualified professional staff. I Recommend this organization and suggest you give them I try.
Great Customer Service. Thank you Rodney for taking care of me, very professional. Very happy 😊
Mike was terrific he kept us informed of the progress of the repair and was very pleasant.
Everyone there was super nice and professional, my only complaint was not knowing there was a $1600 clear coat on car that wasn’t advertised, found out when I made offer to buy. Would have liked to know this ahead of time for financing, everything else was good!
Not pushing in any anyway show you what they have you'd make the decision on what you want very good
Staff was friendly, responsiveness. They tried to meet my needs. They were honest and open.
The Service Advisor was courteous and very helpful. We did not have an appointment, but he got us right in. All in, I think we were there just under an hour. Thank you to Morgan Automotive Group and the Service Advisor that took care of us!
Friendly staff, efficient service, clean waiting area. All work clearly explained and questions answered. Pleasant visit altogether.
Honestly such great communication, the salesmen and woman and financial team and so nice and helpful. The made the process of buying a car so simple and fast. Car clean, runs great and everything they said it would be and the kept every promise they made. Very honest and knowledgeable people. 10/10
Fast service not pushy for other repairs needing to be done will be back for sure
Always kind and efficient! Easy to book. Honest about timing and my car was so clean after the complimentary car wash.
We had a wonderful experience! Got exactly what my daughter wanted.Thank you to Nicholas also who helped us.
Volkswagen of North Tampa acted with the utmost level of professionalism and made my Passat as good as new.
Always greeted when arriving to the door. Staff is friendly and courteous. The waiting area is always clean and the coffee station is a big plus with the various coffee choices.
Fueron muy amables cuando llame para hacer una cita, me ayudaron con el nombre de la persona que me iba a atender. El dia de la cita la persona fue muy amable en todo momento.
Everyone is usually very helpful and polite at this location, however, this last visit went differently. We had an appointment and sat there for 15 minutes before anyone even acknowledged us. I understand being understaffed but communication is a beautiful thing.
Rodney Brown is great bought my 1st VW Passat with him Giovanni and Daniel took care of me since Rodney was on vacation which I was not aware of and worked with me and did their utmost except made me not aware they could not match my 1.79% and therefore I was left with 4.54% which I have to correct myself and change that to the NFCU other than that I will still buy another VW from them if needed. I had a nice talk with the manager Christina and she understood my disappointment about the financing. JG
Above and beyond assistance from my service representative Danielo. Where else are you delivered to your car and have the door opened and closed for you. Service done in a timely manner. Love the new videos where they evaluate your car. Great experience! Thank you 😊
We had a great shopping experience at VW of N. Tampa! From our first encounter with our sales guy, Nick, all the way to the end of financing was smooth, professional, and no pressure. We will definitely use them again and recommend them to our friends!
Sale Rep & Management well informed, courtesy and friendly. Location is clean & neat Great customer service
Fast and easy. Great service. Got by car back in under 2 hours. The wash was amazing
Sondra is a consummate professional and a true people person. I strongly recommend everyone buying from her!
I always enjoy when I go there. They are always nice and helpful while I’m there.
Great experience using a modern approach to car buying! This dealership valued my preferences on communication and negotiated on my terms. The signing process with the large digital screens also makes the delivery process an enjoyable experience. Thank you again for all your professionalism and customer service from the GM of the Dealership to the Sales Manager/Reps to the Finance Team.
My first time being back since new ownership and meeting my new service staff, Josh. Josh and the mechanic kept me constantly updated with via video, email and inperson. Plus they gave her a fresh bath inside and outside. Cannot wait for the waiting room and other areas to be renovated. Thanks for providing comfortable outside seating areas for your customers to wait. Also wish there was a covered area to see solitude during the rain. I will not forgive myself off I forget to mention the greeter. He has always being spot on. Courteous and attentive. Thanks for all ...
The gas cover has fallen off the vehicle, 2022 R Line Atlas. I have the cover since it fell apart when opening the gas cover door. It appears the plastic clip is broken. I also have a loud rattling in the rear left side area. I am in Tennessee all week with business meetings in Chattanooga. I need to schedule an appointment to bring the vehicle in for inspection. Chad Adkins 1-502-802-4066
Nour was amazing. She was very helpful and knowledgeable. Didn’t not feel pressured or pushed into anything. Ziadi was great in finance. Such a great experience
The whole experience was great. VW of North Tampa used to be Reeves VW until the Reeves group was purchased not too long ago. I had purchased 3 cars previously from Reeves & liked the fact that it was family-owned, so I wasn't sure how the experience would be now with new owners. I was very happy to see the old Reeves culture and customer focus still well intact. My whole experience was great & a special shout out to Karol whom I worked with when purchasing the car; he's a class act & really easy to deal with. ...
Professional environment. Low on inventory. Would recomend to a friend. Sales and fianancing person were awesome. Thank you.
They staff was amazing and treated me like a real VIP. I WILL ALWAYS BUY FROM HERE
Sandra Narciso and team did an amazing job !! Awesome service and amazing prices and customer service !!
I felt like a truer VIP. No hassle and the staff was amazing to me.
Very fast and professional. The waiting area is very confy and there is water and coffee
Joe was great, he assisted in a problem I could not figure out. He was great!
This is the absolute best Volkswagen dealership service department I have ever been to and I am from Texas. They did very speedy work, very thorough work, kept me informed, sent a video of them actually working on my vehicle while I was waiting, and did everything properly. The service advisors and service techs were the best that I have ever saw in the business. And I am a finance manager at another dealership.
New to the area and Joseph got me in on a Saturday afternoon. Couldn’t have been more pleased. Will certainly return for any future repairs.
Had a great time dealing with the fine folks at Volkswagen of North Tampa. They were able to get me in the car I desired with minimal hastle.
Great customer service, they help you chose the right car for you, definitely I will do business again with them, very good prices…👍🏻👍🏻👍🏻👍🏻
Nice people n knowledgeable. They keep clients updated on status of car n when it will be ready.
Everyone was friendly and professional. The work and cleaning of my car went faster than expected. I am very happy with the service.
Very professional and courteous service at the dealership. I worked with Karol and Syed, and they were both very helpful in learning about the car, payment options, and terms of purchase
Kaitlyn C. and Zaidi made buying a car a pleasant and easy process! I highly recommend VW of North Tampa because of these two employees.
Best experience ever. Will go back to this dealership when I need another car. Lachole i nternet salesperson made sure I got a good safe cR at my price fir my son. Gabby stayed after closing time to let him test drive since he works late. Jerry and Rob Bigonzi made sure the financing had great price interest great to deal with. One more Big thing this was the First dealership that had DMV and allowed us to drive away with real tags not temp tags . Thank you 😊 Also I was able to speak with GM Christina . Wonderful experience Donna ...
Very Good Experience. Car I purchased was missing an accessory they are supposed to order and send to me.
Very impressed with the video provided by the mechanic while my car was being worked on! Thorough explanation of details of work to be performed on my car.
The customer service I received was really good. They took the time to explain to me the wotk that needed to be performed. I appreciated the level of servive and attention.
Professional, courteous and personable! Aim to satisfy the customer. Did an excellent job and gave a courtesy wash!
Experience in VW sucks:( I had to wait 12 days till I get my car back
I had a great experience I had a good report of the condition of my car
Friendly, efficient, keep you up to date. It is all about customer satisfaction. I would definitely keep going there.
Honest, no hassle and overachievers. Great and very smooth transaction. Amazing people that take care of you and treat you the right way.
I truly enjoy going to this shop..friendly, respectful and accountable staff. I will come here if always
Great experience, everybody that we had an interact with, we’re very helpful. Highly recommend it
Good service, just one detail was they don't remove the old sticker from the windshield.
Great Service! Made my appointment and everything was taken care of. I had to get a loaner due to a piece that we had to wait for, but even that arrived before the estimated time.
I have been leasing from this dealership and worked with Sondra for my last three vehicles. This is my fourth one. Sondra always looks out for me and I have had great service from her and the dealership.
The staff was professional and sensitive to my needs. They kept me informed of the next step in the repair process and provided an estimated time of completion. Thanks for your assistance.
Karol was extremely patient and worked with me to find a vehicle in my price range even though I came into the dealership a few minutes before closing! He was in constant communication the neat day and got my deal wrapped up in a couple of hours with challenging credit.
Loved the positivity and the ease of buying here. The great Reeves family is awesome.
nice service advisor clean place
I had the best experience working with Norah. I’m so excited to finally has a convertible. Loving my new car!!!!
prompt service, choices of services, friendly excellent staff.
Karol was absolutely great to work with! I went into Volkswagon looking for a new car for the first time on my own. The process was seamless and Karol was attentive to all my questions. I walked in looking for a car and walked out with exactly what I was looking for.
I bought one of and have both of my ID.4s serviced at VW of North Tampa. Experiences thus far have been excellent. I would not hesitate to recommend VW of North Tampa Service or Sales.
Excellent service from Sondra and the team! I really appreciate the assistance and help through the buying process of my new ID.4
the quality of work performed and level of communication on my vehicle's service
Great costumer service from start to finish will definitely do business with again 5⭐️ staff All the way. Thanks
Excellent service. Gabriela Fernández was great!
The entire team was incredible to work with . Nick Alvarez as a sales rep was so easy to work with him and so accommodating to me and my family. Christina Flores as a manager made this transaction incredibly easy as well. Thanks VW of North Tampa
They help with anything you need. They try to speed the process up and get you out as soon as possible. They are respectful and treat you right Nour was great to work with and was helpful in buying our vehicle
very good customer service,friendly good with my car
Very professional and a special thank you to Rodney Brown and Christina Flores. They were so great and informative throughout my entire process. They both were determined to make me happy every step of the way and to make sure I had a great experience. Ulltimately, because of this great service, I was able to drive off in a brand new car.
Best customer experience and all the help from their team! Highly recommend to anyone looking to being treated like family!
Chris Arfsten in Service always goes beyond my expectations, has great communication and makes sure nothing is overlooked. 10/10 for all VW service needs. Thanks Chris 👍🏻
Very helpful staff, quick service, nice waiting room, and free shuttle
Nice all people, thanks for everything
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