Customer Testimonials
Liz is an awesome advisor, and I’m much more confident in the team than I was previously. In the past, I felt as though advisors would try to upsell unnecessary services. Since the changes in ownership, rebranding and/or restructuring, I’ve felt much better about my interactions and am more confident bringing my vehicle to Morgan VW.
Liz Perez at Volkswagen treated me like family when scheduling service for my car. They are very kind and worked quickly to get me back on the road. 10/10! I will be telling my friends and family to receive service from this location.
The sales man Eric Bryant excellent costumer service,this place is the best in attention at costumer
From the beginning it was an easy process. I checked out a vehicle online, next day Nour sent a great personalized video of a car on the lot. Once I came in and ready to sign I was worked up by Jared who was super helpful, reduced any anxieties I had about buying a car, and made the whole process unintimidating. The new finance guy was amazing as well! The whole team seemed to work cohesively and well together to put you at ease. Kudos.
The folks at VW of North Tampa were awesome to work with. We purchased a car for our daughter's 16th birthday and they made the experience a great one. Our salesman, Eric, took extra time to ensure our daughter was comfortable in her car and understood how everything worked. We would highly recommend VW of North Tampa for your next vehicle purchase.
El trato fue increíble, Jared fue super amable e interesado en ayudarnos. Gracias VW por la cordialidad y hacernos sentir como en casa.
Nour was excellent. Great listener, well informed and patient. Grant, the manager, was candid and flexible. Ended up buying 2 cars. Thank you again Nour!!!
Advisor was great, I only wish they could of fix my problem on the first visit.
first time ever financing a vehicle and Eric Bryant made it one of the easiest big decisions I've made. Thank you for the helpful tips and making it super smooth.
First time ever financing a vehicle and Eric Bryant made it one of the few simple steps in life. Thank you very much for all the tips and help you've provided. I will definitely be recommending this dealership.
Dealership is excellent and I plan to be customer for life! Eric Bryant our sales associate was amazing, 10 stars! He explained everything and walked me through the process. Am completely thrilled with experience.
My sales manager, Michael Grant was personable and considerate. He did a great job of assisting me without being aggressive.
after going to other dealerships and was not able to buy what I was looking for, I saw an ad for VW Of North Tampa and decided to check them out. When I got to the dealership I saw the car that I was looking for and after about 25 minutes on walking alone (I liked how no one attacked me as soon as I got out of my car like most car delearships) I decided to go inside of the VW Building to find a sales rep, I was quickly greeted by Sonny. (I purchased the car I wanted from ...
Took my GTI in for an inspection and oil change. The first guy I encountered at the service desk had the customer service skills of an old pair of tube socks but the woman who helped me was very nice and efficient. Called to give me updates and was helpful with going over details. Thanks!
Great service and great customer service awesome place clean and friendly outgoing and well coming
Great customer service. Prompt check in and acknowledgment of the customer needs. Outstanding. Great service.
I can’t thank the crew at VW of North Tampa enough. I came in on New Year’s Eve with a mission to purchase my next vehicle. Through great communication and expertise, Erik was able to help me find my 2019 Chevy Blazer. Through the entire process he thoroughly explained each step and clarified any questions I had. Thank you to Erik, Renee and the entire crew.
I can not say enough about how amazing the team at VW of North Tampa is. I bought a car at another dealership a few months prior and we brought it in to check on a couple things before taking a long trip to see family in Massachusetts. I never thought we’d be told the car wouldn’t make it and was sent to VW of North Tampa for further diagnostics. I was left with two options; spend the money for our trip to see what was wrong with it or try to trade it in. We were supposed ...
I stopped in to look at a 2020 Range Rover they had sitting on their. I just happen to be driving thru there from the BMW place close by. A very nice guy by the name of Eric Bryant ask if he could help me. He just happen to be on the lot. I said yes I would like to see this car. He got the keys. In 2 hours I had bought the car and traded in my BMW. They gave me a very fair trade-in value. It was at the end of the transaction he told me this was his ...
Took my daughters car in. This was the 1st time here. Dustin was great and we will definitely be back.
Dustin gave me very good customer service
I can’t say enough about how amazing the team at VW of North Tampa is. I bought a car at another dealership a few months prior and we brought it in to check on a couple things before taking a long trip to see family in Massachusetts. I never thought we’d be told the car wouldn’t make it and was sent to VW of North Tampa for further diagnostics. I was left with two options; spend the money for our trip to see what was wrong with it or try to trade it in. We were supposed ...
I had a wonderful experience at VW of North Tampa. I decided to come here after a bad experience elsewhere, and I am glad I did. Nour, Jonathan, and Sven were kind, polite and easy to work with even though I showed up right before closing. Ron, the finance manager, had a great personality too. I got a great deal on an Atlas, and I look forward to bringing back my business for service and any other needs in the future.
Great!
Angel Lopez and Dustin Dalziel provided excellent service while correcting the fuel delivery issue on Volkswagen Phaeton.
Always great service! I don’t feel pressured to do more but I always know what my car needs.
Chase John really helped us get a great deal and he is very good sales man. Was very happy working my with him . He was very kind and he took care of us when we visited. I could not have purchased the car without him. Cheers and appreciate you. You surely “great sales man “
Easy to make an appointment in a minimal amount of time, service person Angie was very helpful and knowledgeable.
Awesome service. Prompt response to calls. Ordered parts came in quickly and I was notified. Received my car back cleaned inside and out. Keep up the good work
Best dealer around, fair and honest. I have used them many times and will continue.
I worked with Eric Bryant to purchase my new 2019 Hyundai Elantra and it was the greatest experience! I live almost 2 hours away so Eric was happy to give me an out the door price before I drove out there and worked with us on price as well. He was great with communication throughout the whole process, before we arrived, during and after. He and the rest of the staff made us feel so comfortable, especially as this was my first big purchase of a car, and first time working with a dealership and financing. It felt like Eric really cared ...
Service Advisor Perez professional thoroughly explains process and results of tech feedback The tech video very nice to have visual actual see the auto issues. she will follow up with me on this coming week Monday
Everyone was very friendly, explained on invoice what was done so I understood and Wait wasn’t as long as I expected.
My husband and I we bought a car there, we had a good experience, our salesman Eric Bryant did an amazing job, he explained everything to us, he was very patient we had an amazing experience and we ending up buying a nice Acura RDX. We will definitely come back.
Eric our sales associate was excellent! Planning to buy future vehicles from same dealership. 10 out of 10 stars
Gaby was incredible! And really everyone here was extremely nice and welcoming. I live to a closer VW dealer but will make the trip to come here because they are awesome. Thank you everyone! See you soon
Nice touch. Very helpful.
Excellent service! Jared went above and beyond to meet my needs. Amanda did an outstanding work too. 100% recommended
The service agent took ownership of an issue that arose with my car after I dropped it off for service. They worked to make me, the customer happy..
Outstanding customer service advisor. No issues with 90,000 mile service on Jetta SportWagen. Running smooth after the appointment.
Professional, expertise and my service advisor is excellent
I came in on Black Friday, Jared welcomed me with a great vibe, like he was waiting on me all day. We found a beautiful 300 gem sitting in the lot. Great condition in and out, which said a lot to me of the inventory they carry. I signed for the car right away. We worked out a great deal and I’m extremely satisfied. Thanks Jared!
Great buying experience, Nick was a pleasure to deal with, highly recommended!! 👍
I have had my service 2017 VW DUNE Beetle since I bought it. Always wonderful! The person who took care of me was Lis, and she is straight forward, kind, and personable. I feel very comfortable coming for service, I get the best! Nothing to complain about! I went to lunch while my car was serviced and detailed. Thank You for everything!
I was a “walk in” to have my tire pressures checked after having a message on my instrument board. My car was examined in a short time and I didn’t wait long. The question regarding my tires was resolved.
Easy appointments and excellent communication before during and after
Easy to make an appointment and communication before during and after excellent
Morgan VW. We found the personnel very helpful and very professional. The sales consultant Nour Herrag was very helpful with us.
Great experience with sales staff and finance staff will see how service staff compares in the future
Dustin Dalziel is amazing! Always takes great care of me when I bring my VW in for service.
We had a wonderful experience with Eric Bryant, who sold us a beautiful Toyota RAV4. Eric was super knowledgeable, personable and patient in answering all our questions. He did his best to make the process a smooth one. I’m happy with my new car! Thank you so much, Eric!
Eric was great to work with on my purchase. He’s not a pushy salesman.
Dustin took great care of me. He ensured I was informed and advised at all times during my time there.
The personal in service department was very professional. I would recommend VW to all my friends and family.
Liz was the best! Outstanding. I gave you guys 5 stars, but it took too long for an "express" oil change, that needs to be improved.
Courteous and professional. I needed my car serviced the day I called and they accommodated me and I really appreciate it. Highly recommend VW of North Tampa.
My experience is always perfect from customer service experience to the servicing of my vehicle. I Love the waiting room it's very peaceful, cozy and I was able to enjoy a hot cup of tea. Thank you and see you next time. 😊
Efficient and friendly service with a discount on invoice.Would go to this dealer for next service
Excellent service and very helpful and friendly staff. I would recommend it to anyone who has a brand of car in this auto group
Everyone was extremely easy and pleasant to work with. They also had a good amount of inventory.
Everyone I worked with was friendly and helpful. Nour was an excellent sales person, she was knowledgeable and personable. Jonathan helped me get a great deal after the last dealership I used lied and gave me a bad deal.
DROPPD MY NEW CAR OFF FOR WINDOW TINT. MY ADVISOR WAS EXCELLENT AND WOULD DEFINETLY RECOMEND THIS DEALER
General Manager, Grant Hocking and Sales Representative, Daniel Petrov were extremely helpful with making things right for me and my wife. I appreciate them going above and beyond. True customer service!!!!!
Love the diagnostic video. Great communication
liz Perez provide a great customer service
Smooth and great experience with Nick and Amanda from beginning to end. Happy purchase and my wife is in love with her new Tiguan!
Went to Volkswagen of north Tampa . Very friendly and helpful staff. Nour helped us wit the purchase of my car. She was great and took the time to really show us what we needed. Very informative and able to help us get it for great price. Will go there for any future maintenance 👍🏼 thank u Nour!!
Amazing experience! Just moved and drove from Maryland, so I wanted to get my Atlas Cross Sport serviced. Googled "VW Dealerships Near Me," and went with VW of North Tampa based on ratings. It was a plus to be able to book my service online, with ease. I arrived and was greeted instantly. Michael Mahoney checked my car in quickly, told me what to expect, and even let me know about an open recall, which they took care of. The wait went by quickly in their waiting room -- Clean, TV, and complimentary coffee, tea, and water...and ...
Absolutely in love with my new Atlas we purchased from VW of North Tampa. Nick Alverez was an amazing salesman and was very knowledgeable on all the vehicles I looked at. Huge shot out to Johnathan Devine as well for taking great care of us.
I purchased a new atlas from VW of north tampa and although I have not had the vehicle long the service I received there was the best car buying experience I have ever had. Nick Álvarez and Jonathan Devine were a huge help!
Super burn tractor y profecionalidad muchas Gracias a henry Tamoa cars Les recomiendo que lo visiten
Service was good, however there was too long a wait just for an oil change even after making an appt.
Professional staff, great workmanship and communication
They had the vehicle we were looking for & worked to earn our business.
Very good job. Fast and communicated with us the entire time. Overall great experience.
I had an amazing car buying experience with Nour Herrag at Volkswagen of North Tampa. When I drove away, I left happy with my new car and it felt like I had two new friends that truly cared about me. Nour and her sales manager Jonathan Devine are GREAT. On top of that, every employee that I came in contact with said hello and greeted me with great energy. I have never had such a great experience buying a car before. While I was shopping dealers and cars, Nour was available every time I had a question and worked with ...
My car was serviced in record time! Mike was great and took care of everything.
(Translated by Google) Excellent service and professionalism, especially by the seller Nour and her managers, the place is nice and clean (Original) Excelente atención y profesionalidad , sobre todo por parte de la vendedora Nour y sus manager , es agradable y limpio el local
Excellent service. The car was kept overnight but the battery replacement and service was done properly.
Easy buying experience. Fair value on our trade, and a good deal on a like new CPO vehicle for my wife. I would happily recommend Jared and the rest of the team at VW of North Tampa to anyone looking for a VW.
Ryan was great and it was an easy process to pick up my new SUV.
Great service and quick turnaround times.
Jared Jester, in sales, has been an absolute pleasure to work with. Jared went above and beyond in every aspect imaginable when it comes to making sure I had the most pleasant experience buying a vehicle. He met me and my fiancé with an energetic, friendly and welcoming personality which made the experience that much better. He treated us as though we were family and took care of some unforeseen issues after the fact as well. He was in constant contact with me all throughout the time the things were being taken care of. I have been in the market ...
Jared Jester, in sales, has been an absolute pleasure to work with. Jared went above and beyond in every aspect imaginable when it comes to making sure I had the most pleasant experience buying a vehicle. He met me and my fiancé with an energetic, friendly and welcoming personality which made the experience that much better. He treated us as though we were family and took care of some unforeseen issues after the fact as well. He was in constant contact with me all throughout the time the things were being taken care of. I have been in the market ...
Such a great experience! Nour was BEYOND helpful and very professional. I walked in there knowing exactly what I wanted and she wasted no time making it happen. Not a bad person to be spending a few hours with! Would definitely recommend anyone going to see her, and I will definitely be back! 👍🏼 Thank you Nour!!
Dustin was extremely helpful! They were very thorough with the inspection and got my car taken care of the same day I called.
fair price, easy to deal with.
Dustin is an excellent advisor. He's helped me through several issues I've had on my vehicle. He's always been friendly and professional and always goes above and beyond to make sure my needs are taken care of. I'll always ask for him if I ever need service performed at this location.
Clarissa and the whole team there treated me like family from beginning to end! Highly recommend them...friendly, honest, helpful and knowledgeable....not to mention had some good laughs as well. Made the whole experience well worth it!!!
Very pleased with how they handled the car issues I was having. The communication was always up-to-date and I was informed of all the steps they were taking
Overall good vibes, no pressure hands down
Jared was great!! I’ll be looking for him on my next visit!! AAA+
Great customer service and efficiency.
